Return and Refund Policy
Introduction
At Chemicals International LLC, we prioritize customer satisfaction and strive to provide the highest quality products. Due to the nature of our products, all sales are final. This Return and Refund Policy outlines the conditions under which we handle returns and refunds.
Returns
Final Sale:
- All products sold on our website are considered final sale. We do not accept returns or exchanges for any items purchased.
Damaged or Incorrect Items:
- If you receive a product that is damaged or incorrect, please contact us at sales@chemicalsinternationalllc.com within 7 days of receiving your order. Provide your order number, a description of the issue, and any relevant photos of the damaged or incorrect item.
Return Procedure:
- For eligible issues, we will provide instructions for returning the damaged or incorrect item. Return shipping costs will be covered by us. Please ensure that the product is securely packaged to avoid further damage during return shipping.
Refunds
Eligibility:
- Refunds are only applicable for damaged or incorrect items. If your request is approved, we will process the refund to the original payment method used for the purchase.
Processing Time:
- Refunds will be processed within 7 business days from the receipt of the returned item. The time it takes for the refund to appear in your account may vary depending on your payment provider.
Partial Refunds:
- In some cases, if only part of your order is damaged or incorrect, we may issue a partial refund or replacement for the affected items.
Non-Refundable Items
- As all sales are final, we cannot offer refunds or exchanges for any products that are not damaged or incorrect. Please review your order carefully before completing your purchase.
Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at:
Chemicals International LLC
Email: sales@chemicalsinternationalllc.com
Thank you for your understanding and cooperation. We are committed to providing excellent service and support.